Book a Demo
Book a Demo

Maintenance Organizational Models

June 9, 2025
How to Do More With Less?
Read Article

Our mission is to simplify the homeowners & home builders customer experience. Let Iris do the work.

Request a demo
Why Your Maintenance Job Requirements Are Excluding Qualified Workers (And How to Fix It)

Why Your Maintenance Job Requirements Are Excluding Qualified Workers (And How to Fix It)

March 9, 2026
Overly strict physical requirements in job descriptions may be screening out skilled maintenance professionals. Reconsidering them could expand your talent pool and reduce turnover.
When Your Budget Is a Political Document: Briant Carcamo on Building Trust Through Numbers

When Your Budget Is a Political Document: Briant Carcamo on Building Trust Through Numbers

March 9, 2026
Empty Calories: When 50% of Your Leasing Applications Are Fake

Empty Calories: When 50% of Your Leasing Applications Are Fake

March 4, 2026
Resident Retention Starts with Maintenance (Here’s How Property Managers Can Fix It)

Resident Retention Starts with Maintenance (Here’s How Property Managers Can Fix It) 

March 2, 2026
Property managers blame rent and life changes for turnover. Residents blame maintenance. That disconnect is draining NOI as retention lags and priorities misalign.
The Invisible Hand: Debt Capital Shapes Everything You Build

The Invisible Hand: Debt Capital Shapes Everything You Build

March 2, 2026
The Hidden Cost of $5-a-Door: When Pest Control Becomes a Strategic Decision

The Hidden Cost of $5-a-Door: When Pest Control Becomes a Strategic Decision

February 25, 2026
Purpose Is the Hardest Competitive Advantage You Can Build

Purpose Is the Hardest Competitive Advantage You Can Build

February 23, 2026
AI Isn't the Story. Readiness Is.

AI Isn’t the Story. Readiness Is.

February 18, 2026
Discipline Over Chaos: What Bert Wray Taught Me About Operations, Trust, and Doing the Simple ThDiscipline Over Chaos: What Bert Wray Taught Me About Operations, Trust, and Doing the Simple Things Relentlessly Wellings Relentlessly Well

Discipline Over Chaos: What Bert Wray Taught Me About Operations, Trust, and Doing the Simple Things Relentlessly Well

February 16, 2026
Standardizing something as basic as plumbing fixtures can save hours of labor per incident. But the moment one "value buy" sneaks in, the entire system fractures. Suddenly techs have to identify the brand, inventory doesn't match, parts aren't stocked, and repairs double or triple in time.
“The Only Bad Decision Is No Decision: What John McCahan Taught Me About Customer Experience, Accountability, and Transformation”

“The Only Bad Decision Is No Decision: What John McCahan Taught Me About Customer Experience, Accountability, and Transformation”

February 9, 2026
John started with a story about being a high school safety shouting play calls at linebackers twice his size. Then about being assigned the worst-performing platoon in his first Army role. Then about being handed broken teams inside billion-dollar companies.