Featured Article
Maintenance Organizational Models
By: Guillermo Salazar • 09 June 2025
How to Do More With Less?
More With Less: Understanding the 1:100 Staffing Assumption
By: Guillermo Salazar • 13 June 2025
Meeting Maintenance Demand: Shaping Supply to Match the Need
Choose One: Centralization or Resident Experience?
By: Guillermo Salazar • 09 June 2025
Why Smart Operators Are Ditching the Either/Or Mindset—and Designing Teams That Scale Experience
How John Carlson of Mark-Taylor Gets to Hell Yes: A Culture of Listening, Trust, and Real Results
By: Guillermo Salazar • 05 June 2025
How John Carlson and the Mark-Taylor Team Turn Listening, Trust, and Culture into a Growth Engine—One “Hell Yes” at a Time
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Getting to Hell Yes! in Selling: How Jonna Smith Built a Life and Business Aligned with Her Values
By: Guillermo Salazar • 03 June 2025
How Jonna Smith built PeopleZest by aligning her business with her values—and why “Hell Yes!” starts with courage, clarity, and a whole lot of heart.
A Step-by-Step Guide to Maintenance Demand, Supply, and Financial Control
By: Guillermo Salazar • 02 June 2025
Untangling Maintenance Chaos into a Streamlined, Scalable System
Chatbots in Property Management: Liability, Risk, and Responsible Deployment
By: Guillermo Salazar • 01 June 2025
After a U.S. court ruled AI advice can trigger liability, property managers face a new question: What happens when the bot gets it wrong?