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The importance of online product reviews [+3 ways to get more]
By: IrisCX • 19 September 2022
Online reviews are impactful because they reach people with purchasing intent – a total of 93% of new customers consult reviews before purchasing a product or service. With virtual CX, your team can start receiving and leveraging better quality reviews.
Building Value: How New Home Builders Save Big with a Stellar Customer Experience Strategy
By: Guillermo Salazar • 08 January 2024
7 ways to measure your CX program in New Home building
Warranty: More Touch Points, More Problems, More Costs
By: Sabrina Bellisario • 14 February 2024
Learn why forms, email, etc are bad fit for home warranty