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Let Aurora manage your product recommendations.

Personalized product recommendations 24/7.

Personalized Shopping Advice with Aurora

Self-Service 24/7.

Provide self guided support around the clock so your customers can get the help they need when they need it.

Reduce customer frustration.

Proactive guidance in resolving post-possession issues can significantly ease the stress homeowners often face with new home adjustments, benefiting home builders by enhancing customer satisfaction and reducing follow-up queries.

Let Ai do the prep work.

Our AI will filter the query for you, providing your customer with the right guide for their issue.

Clear your backlogs.

IrisCX efficiently categorizes issues by type and category, automatically recommending resolutions for easy handoff to subcontractors, internal teams, and for follow-ups.

By incorporating IrisCX into their customer service operations, builders can expect to save about $1,000 per employee per week, thanks to its efficient use of technology and automation. Iris offers a straightforward approach to capturing defects automatically, providing a cost-effective and simpler alternative to traditional trucks & forms or more complex contact center solutions. IrisCX is optimized to meet the changing demands of the home building industry, making it easier for companies and home owners to capture & workflow their customer service and warranty claims.

Demo

Transform how you handle warranties with just one click! Try the IrisCX demo today and step into a world where efficiency meets excellence.

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